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Over Night Costume Delivery Inside Australia
all costume orders are shipped Express Post (Guaranteed Next day Metropolitan Delivery) within 24 hours of your order being placed and monies received Monday to Friday (when placed before 2pm)
Delivery for Express Post orders is $8.95. To see if delivery of your costume to your postcode is included in the Australia Post Next Day Express network please click though.
A confirmation email is sent as soon as the order is shipped - so you'll know when your costume is on it's way.
If you want the tracking number to follow your parcel's progress, please call us and we can give you this over the phone.
If your postcode is Outside of the Australia Post Express Network
If your postcode is not covered by the Australia Post Express Network, then the parcel may take up to 3 days (depending on your location). For very remote locations please allow up to 6 working days to reach you.
If you are wanting your order very quick we recommend NOT to use a Direct Deposit method (as this can add up to 2 days to the process waiting for the payment to clear into our account)
** FREE SHIPPING OVER $160 **
Order over $160 and we will send your order free of charge to you.
What Else you Should Know about Delivery
If your order (for whatever reason) cannot be shipped, we will contact you via email within 2 business days, and advise you of this. We do not accept responsibility for delays in delivery due to unforeseen circumstances or circumstances beyond our control (such as Australia Post delays)
Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.
If your parcel if returned to us due to an incomplete or incorrect address details (provided by the customer at ordering stage), then postage costs for the item will be charged and also customers may also incur the cost (if applicable) to re-send the product to the correct address.
Delivery Outside Australia
Goods can be sent internationally to most international countries including New Zealand, UK, Ireland, Europe, Canada and USA
Goods to New Zealand are sent via Air Mail,and take between 3-5 days*, at a cost of $12.00 AUD (aprox $14.71 NZD) for up to 500gm being sent
Goods sent internationally take between 7-10 days*, and are sent by Air Mail at a cost of $15 AUD (aprox $14.20 USD) for a parcel of up to 500gm.
Customers will be advised to pay the additional cost over 500gm before before we proceed with shipping the goods. The delivery charge over 500g in weight is calculated in Australian dollars based on the weight, size and destination.
* Please allow up to 20 days for international deliveries to arrive.
